The 552 5.2.3 bounce means your email exceeds the recipient server's maximum message size. Learn how to reduce attachment size and fix this error.
5.2.3
| Component | Value | Meaning |
|---|---|---|
| Class | 5 | Permanent failure |
| Subject | 2 | Mailbox status |
| Detail | 3 | Message Too Large for Mailbox |
Per RFC 3463 Enhanced Mail System Status Codes. Class (X) = severity, Subject (Y) = category, Detail (Z) = specific condition.
Your email was rejected because it exceeds the recipient server's maximum message size limit. This includes all attachments.
Gmail has a 25 MB limit for received messages. Google returns 552 5.2.3 when this is exceeded.
📖 Google Workspace / Gmail documentation →Microsoft 365 has a 25 MB default receive limit. This can be raised by Exchange admins up to 150 MB.
📖 Microsoft 365 / Outlook documentation →These are real bounce message formats you might receive. Paste yours into the Bounce Decoder for instant analysis.
552 5.2.3 Message size exceeds fixed limit 552 5.2.3 5ikgjh033ah00 Your message has exceeded the size limit for the target mailbox
Paste your full NDR email, SMTP error line, or mail log fragment to get an instant plain-English diagnosis.
Open the Bounce Decoder →