421 4.3.2: System Not Accepting Mail

The 421 4.3.2 soft bounce means the receiving mail server is temporarily unavailable. Learn what causes this and when to retry.

Published · Last verified · Maintained by TamingDNS

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Temporary Failure (Soft Bounce)
SMTP Code
421
Enhanced Code
4.3.2
Category
System Not Accepting Mail
Frequency
Common

🔢 Enhanced Status Code Breakdown: 4.3.2

Component Value Meaning
Class 4 Temporary failure (Soft bounce)
Subject 3 Mail system status
Detail 2 System Not Accepting Mail

Per RFC 3463 Enhanced Mail System Status Codes. Class (X) = severity, Subject (Y) = category, Detail (Z) = specific condition.

💬 What This Error Means

The receiving server is 'temporarily closed.' It might be down for maintenance, rebooting, or just too busy to talk right now. This is a soft bounce, and your server will automatically try again in a little while.

Common Causes

  • The other mail server is currently undergoing maintenance
  • The server is overwhelmed with too many emails at once
  • A temporary network problem is blocking the connection

How to Fix This

  • Sit back and relax. Your mail server will automatically try to deliver the message again
  • If this persists for more than a day, there might be a larger problem on the recipient's side

📚 Official Documentation

RFC 5321: SMTP

📋 Real-World Example Messages

These are real bounce message formats you might receive. Paste yours into the Bounce Decoder for instant analysis.

421 4.3.2 Service temporarily unavailable
421 4.3.2 All server ports are busy
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