421 4.4.1: No Answer from Host

The 421 4.4.1 soft bounce means the destination mail server is not responding. Learn why connection timeouts happen and when the email will be retried.

Published · Last verified · Maintained by TamingDNS

🟡
Temporary Failure (Soft Bounce)
SMTP Code
421
Enhanced Code
4.4.1
Category
No Answer from Host
Frequency
Very Common

🔢 Enhanced Status Code Breakdown: 4.4.1

Component Value Meaning
Class 4 Temporary failure (Soft bounce)
Subject 4 Network and routing
Detail 1 No Answer from Host

Per RFC 3463 Enhanced Mail System Status Codes. Class (X) = severity, Subject (Y) = category, Detail (Z) = specific condition.

💬 What This Error Means

Your mail server knocked on the door, but nobody answered. The destination server might be offline, undergoing maintenance, or having a temporary network hiccup. Your server will keep trying to deliver it for a few days.

Common Causes

  • The recipient's mail server is temporarily offline
  • A firewall is blocking the connection between your server and theirs
  • The other server is so busy it's not accepting new connections right now

How to Fix This

  • You don't need to do anything. Your server will automatically keep trying to deliver the message
  • If it still hasn't gone through after 12 hours, there might be a larger issue with the recipient's domain
  • Check our Domain Checker to see if their mail servers are currently reachable

📚 Official Documentation

RFC 3463: Enhanced Status Codes

📋 Real-World Example Messages

These are real bounce message formats you might receive. Paste yours into the Bounce Decoder for instant analysis.

421 4.4.1 Connection timed out
421 4.4.1 [x.x.x.x] No answer from host
🔍

Got a bounce message to decode?

Paste your full NDR email, SMTP error line, or mail log fragment to get an instant plain-English diagnosis.

Open the Bounce Decoder →